Dates for this course

24/09/12 - 28/09/12

19/11/12 - 23/11/12

Who should attend:
• All managers who are engaged on the supply side of their organisation, i.e. managers engaged in: procurement; processing; quality management; and logistics: receipt of goods, storage & transportation to the customer
Course objectives:
• To demonstrate how supply chain management will contribute to strategy
• To understand the supply chain and the interaction of business processes
• To manage the internal supplier/customer process to improve performance and profitability
• To collect data for the measurement of supplier and process performance, and meet customer expectations
• To improve financing of the supply chain; from supplier to customer
• To protect the chain - stopping supply chain disruption reducing profits

Course content:
• Defining the supply chain
• Elements of the supply chain:

   - Strategic
   - Tactical
   - Operational and compliance • Components of the supply chain and business process integration
• Driving efficiencies within the supply chain
• The principles of supply chain management
• Category management approach
• Preparing a supply chain model:

   - Plan - source - make/assemble - store - deliver - return • Benchmarking performance
• Environmental compliance aspects and revenue generation opportunities
• Key Performance Indicators (KPIs) in supply chain management
• Negotiating improved terms with suppliers/customers - utilising supply chain data
• The global supply chain - incoterms 2010, letters of credit, customs & excise, tariffs and documentation
• Generating accurate forecasts - sales - process/production requirements - materials resourcing - inventory requirements
• Collecting and processing data – IT and software options
• Elements of financing the supply chain – international trade cycle
• Working capital management – stocks, creditors, debtors and key metrics
• What can go wrong – preventing a disrupted supply chain reducing profits
• Disaster recovery within the supply chain
• Emerging global technologies and best practice