Sorry there are no dates available for this course.
Who should attend:
• All those aware of the necessity of being a positive influencer and confident negotiator.
• Managers involved in roles where negotiation and influencing form an important aspect of their role.
• Business Professionals involved in negotiation with clients, suppliers and employee relations & remuneration negotiations.
Objectives:
• Understanding the principles, benefits & challenges of assertive communication
• An overview of Emotional Intelligence and Advanced Management applications.
Content:
• Assertiveness Skills – understanding the various models
• Building Rapport and common ground in Effective Negotiations
• The Influencing Strategy – Best Practice
• Achieving a win-win solution in Negotiation
• Negotiating features and benefits