Dates for this course

16/07/12 - 27/07/12

22/11/12 - 02/12/12

Who should attend:
• Managers who seek increased powers of leadership
• Managers at all levels who want to improve their interpersonal
  skills
• Managers who want to motivate and build team spirit in the workforce
• Managers who aim to increase the productivity of their subordinates

Course objectives:
• To equip senior managers with new tools for better management.
• To improve employees' performance by increasing the skills of their managers.
• To increase productivity by effective communication, team-building, delegation and motivation.

Course content:

Week 1
• Evaluating Management Styles
• Influence of Style on Motivation
• Motivational Audits and 360 feedback approaches
• Adaptability & Effectiveness
• Listening Skills
• Conflict resolution
• Effective Speaking
• Leadership Skills Building
• Models of leadership
• Analysing and Interpreting Corporate Objectives
• Measuring Performance
• Effective Appraisals and staff retention
• Monitoring & Follow-up
• Adapting your own style of leadership
• How to instil vision and motivation in your team
• Selecting Team Members
• Role Leadership in Teambuilding
• Multi-disciplined Teams
• Effective Participation and Providing resources
• Project Planning
• Project Management and Project Reporting
• Budgeting & Forecasting
• Project Review

Week 2
• Assertiveness Skills – understanding the various models
• Building rapport and common ground in effective negotiations
• Introduction to Neuro Linguistic Programming (N.L.P) & relationship building techniques
• Maximising good use of Body Language to positively influence
• Emotional Intelligence in Management
• The Influencing Strategy – Best Practice
• Achieving a win-win solution in Negotiation
• Negotiating features and benefits
• Personal Presentation and Coaching
• Influencing across cultural differences and global business