Dates for this course

21/05/12 - 25/05/12

23/07/12 - 27/07/12

29/10/12 - 02/11/12

Who should attend:
• Supervisors and Managers who wish to improve their overall
   business and interpersonal communication skills
• Any professional responsible for communication within their
   operation and who wish to obtain a better overview of communication and presentation Skills
• Both technical and non technical roles that will benefit from communication skills

Course objectives:
• To understand the process and structure of communication and utilise it effectively in business
• To use body language and rapport building skills when communicating
• To present and communicate across various levels
• To inspire, capture and present engagingly to an audience
• To activate your own unique personal style of presenting and communicating with flair

Course content:
• Semiotics and communication theory
• Presentation and audience interaction skills
• Understanding the audience; communicating and presenting effectively at various levels and to varied audience types
• Effective communication styles and skills
• Written communication skills
• Listening skills and non-verbal skills
• Introduction to Neuro Linguistic Programming and emotional intelligence
• Understanding body language for effective communication and presentations