Dates for this course

28/05/12 - 01/06/12

30/07/12 - 03/08/12

05/11/12 - 09/11/12

Who should attend:
• Executives, managers & senior staff with responsibility for
  strategic planning, managing change & crisis management
• Auditors, risk assessors & senior staff in related functions with
  statutory & functional responsibilities for dealing with crisis situations
• Executives and other senior management grades, required to make effective responses in crisis situations and pressures for change

Course objectives:
• To develop an effective management response to crisis situations and pressures for change, based on established good practices
• To recognise the need for and benefits of crisis & safety controls
• To appreciate the importance of training in dealing with crisis and facilitating change
• To evaluate alternative communications and consultation structures suitable for handling crisis and navigating change
• To examine methods for implementing change and achieving the strategic objectives of the organisation

Course content:
• Preventing crisis situations by improved planning & control
• Selecting & training appropriate crisis team members
• Developing & implementing a crisis management plan
• Auditing wastage costs caused by chaotic situations
• Importance of accurate health & safety reporting
• Factors which create pressures for organisation change
• Maintaining communication & motivation during change
• Formulating cost-effective change proposals
• Methodology for overcoming resistance to change
• Importance of HR involvement in navigating change