Dates for this course

09/07/12 - 20/07/12

19/11/12 - 30/11/12

Who should attend:
• Managers and staff with direct or indirect responsibility for
  business or consumer credit
• Credit and risk managers who wish to add to their knowledge about the financial health of
  customers or businesses
• Credit and business managers with a working knowledge of accounts and risk assessment
• Staff that need to know how to determine the creditworthiness of organisations or individuals

Course objectives:
• To manage credit successfully
• To develop knowledge of credit analysis in business to business organisations
• To understand credit assessment and credit rating
• To understand how to assess the financial health of a business
• To reduce bad debts, protect against fraud and to improve the cash-flow of your organisation

Course content:
• The scope of commercial credit control
  - Risk assessment
  - Setting up an account
  - Business credit ratings
  - Determining credit decisions
  - Collection practices
  - Assessing credit control performance
  - Recovery of bad debts
• Business to business credit analysis
• Assessing financial health by financial analysis
  - Objectives
  - Interpreting financial information
  - Risk Ratios
  - Cash Flow
  - Limitation of accounts
• Creative accounting and recent accounting developments
• Use of non financial information
• Minimising credit risk
• Financial warning signs
• Recent credit failures
• Consumer Credit Management
  - Credit ratings
  - Collection practices
  - Legislation affecting consumer collections
  - Consumer debt management solution