Dates for this course

09/07/12 - 13/07/12

03/12/12 - 07/12/12

Who should attend:
• Senior executives, senior managers and middle managers who need to develop their coaching skills and gain a thorough understanding of what coaching, and its co-skill mentoring, can do to enhance the skills and experience of their teams and team leaders in one-to-one learning situations
Course objectives:
• To introduce and define the parameters of an effective coaching and mentoring model
• To identify opportunities for using coaching and mentoring as a means of accelerating the learning experience
• To develop a coaching style that will act as a positive learning influence on staff
Course content:
• Performance in the workplace - the need to measure results
• Understanding where the coaching model fits in with performance reviews, succession planning, reward and remuneration and personal advancement
• Setting up a coaching provision
• Identifying opportunities to coach
• Creating a coaching schedule
• The Coaching Model and how to use it
• Getting employees to accept the coaching process
• Preparing a short coaching session
• Developing sound communication skills for coaching
• The difference between motivational and directional feedback
• Developing sound influencing skills
• Giving sound and useful feedback to the coaches
• Getting the coaches to come up with solutions
• Using an output-coaching styles that will encourage discovery-based learning
• Developing a contingency plan
• Key guidelines on giving truly effective feedback in a difficult situation
• Accepting feedback from others and what can be learned from it
• Being proficient in using a coaching assessment forms and keeping notes